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Questions often asked by clients
Shipping Questions
How is shipping guaranteed to receive my order?
We always ensure our clients and fulfil, For most cases our delivery have been successful to areas in which we shipped to. If for any reason your order is not received or damages, it will be our responsibility to make a refund or resend another product. Additionally, while your product is travelling a tracking number is sent via email which will keep you updated for every step.
I am not getting any reply from Your Company
Don't panic if you do not get a response from us immediately, sometimes our customer support respond to many clients and find it difficult to reply you all at once but we rest assure to contact you and solve your worry.
How do I get my download?
After complete your payment Instant Download link will be available. You can download your products from the "My Downloadable Product" under "My Account". Also There is a link on top of the website "My Downloads". You can download your products from there.
Is there free shipping?
yes free shipping does exist, but it only occurs when clients make a purchase of over 600usd. This is mostly done within the USA.
Shipping Questions
How is shipping guaranteed to receive my order?
We always ensure our clients and fulfil, For most cases our delivery have been successful to areas in which we shipped to. If for any reason your order is not received or damages, it will be our responsibility to make a refund or resend another product. Additionally, while your product is travelling a tracking number is sent via email which will keep you updated for every step.
I am not getting any reply from Your Company
Don't panic if you do not get a response from us immediately, sometimes our customer support respond to many clients and find it difficult to reply you all at once but we rest assure to contact you and solve your worry.
How do I get my download?
After complete your payment Instant Download link will be available. You can download your products from the "My Downloadable Product" under "My Account". Also There is a link on top of the website "My Downloads". You can download your products from there.
Is there free shipping?
yes free shipping does exist, but it only occurs when clients make a purchase of over 600usd. This is mostly done within the USA.
General Questions
Am i being scammed?
No you aren't. For the past few years people try to buy products online but they do not receive their purchase, it is very from us, all the orders which have passed via our site have been successfully delivered. View our testimonials and confirm.
Is shipping done worldwide?
yes it is done worldwide, Different locations have different rates and time in which they will get their packages. When shipping to far countries there is a way we package our products so that it neither gets damage or noticed at the airport.
Must i use my real name to receive my order?
To avoid complications it is always advisable to place an order with your real name so that it doesn't get complicated when getting the parcel. In other case and countries where weed is not fully legal and you are still eager to get a code name can be used, be advised to contact.
how is my order packaged?
Most often packages are well sealed and registered with your given name, location and order date.
package is damaged?
If for your any reason you received a broken/damaged parcel, kindly notify us and we will either make a refund or ship another.
Pre-sales Questions
Must i use my real name to receive my order?
To avoid complications it is always advisable to place an order with your real name so that it doesn't get complicated when getting the parcel. In other case and countries where weed is not fully legal and you are still eager to get a code name can be used, be advised to contact.
Are your product of high quality?
Most definitely, our weed dispensary is made up excellent weed categories, lab tested vape pen, weed with awesome flavors
Can bulk purchase be done ?
Bulk Purchase is done every time, we mostly supply in bulk to regions where marijuana is legalized. And to other areas it may take some time but delivery is assured.
Can payment be done in installments?
yes clients can place order and pay in installments. But at least 65% of the total sum must be paid to proceed with the order.